Elevate Lyft's customer experience as a Data Analytics Lead, leveraging data insights to refine support operations. This role is hybrid, balancing in-office collaboration and work from home flexibility.

As a key member of the Safety & Customer Care team, you will utilize your analytical skills to partner with diverse stakeholders at Lyft. You will develop frameworks, define success metrics, and design A/B tests to enhance customer support. This position is ideal for a solution-oriented leader ready to impact Lyft's growth.

Key Responsibilities:
• Collaborate with Product and Engineering teams
• Create scalable decision-making frameworks
• Build dashboards for tracking metrics over time
• Execute A/B tests for operational enhancements
• Present analytical findings to senior leadership

Requirements:
• Degree in a quantitative discipline preferred
• 2+ years in analytical or data science roles
• Expertise in SQL and Python for data management
• Proficiency in translating business problems
• Strong communication and relationship-building skills

Join Lyft and lead the way in customer support analytics.
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📌 Lyft Hybrid Data Analytics Lead (Ontario)
🏢 Triwill Group
📍 Ontario