Join Jim Pattison Toyota Victoria as an Automotive Service Manager and lead a team dedicated to delivering outstanding customer experiences. This role focuses on operational efficiency within a full-time position.

In this pivotal role, you will guide the Toyota Service Department operations while building solid relationships with customers and staff. Your responsibilities involve scheduling, monitoring service quality, and coaching your team to achieve high-performance metrics. You will ensure compliance with safety and manufacturer standards, aiming for optimal customer satisfaction.

Key Responsibilities:
• Oversee daily service department activities and staff
• Ensure high levels of customer service and satisfaction




• Collaborate with technicians and advisors for efficiency
• Review performance metrics and improve processes
• Manage warranty claims and compliance

Requirements:
• Previous Assistant Service Manager experience required
• Deep understanding of automotive service operations
• Skilled in using CDK and other service center software
• Strong attention to detail and business judgment
• Clean BC driver’s license necessary

Lead a transformative service team at Jim Pattison Toyota, enhancing the overall customer experience!
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📌 Automotive Service Department Manager (British Columbia)
🏢 The Jim Pattison Auto Group
📍 British Columbia