Explore a rewarding opportunity as a Solution Developer at MNP, where your skills in CRM and Power Platform will shine. Deliver exceptional service and support to enhance client experiences effectively.

As part of the Managed Services team, this role will position you as the vital link between operations and IT. You’ll tackle high-priority issues, facilitate effective communication, and ensure that the Power Platform and Dynamics 365 systems operate smoothly. Your customer service expertise will be instrumental in addressing client concerns, troubleshooting issues, and suggesting enhancements.

Key Responsibilities:
• Address critical client issues and provide timely support
• Capture detailed logs of client interactions
• Identify and escalate out-of-scope issues as needed




• Work collaboratively for effective issue resolution
• Contribute to ongoing process improvements

Requirements:
• Post-secondary degree or 5–7 years of experience
• Expertise in CRM, Dynamics 365, and Power Platform
• Previous Managed Services experience required
• Strong problem-solving and communication skills
• Certifications in Microsoft technologies highly valued

Utilize your skills to make a difference in client services at MNP, ensuring successful resolutions and enhanced satisfaction.
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📌 Solution Developer for CRM & Power Platform (Ontario)
🏢 MNP
📍 Ontario