Discover a fulfilling role at FNZ as a Production Support Technical Expert. Focus on driving client success through strategic issue resolution and platform compliance initiatives.

In this key role, your insights into the asset management industry will influence FNZ's service delivery. You will lead issue management efforts, support junior team members, and provide tailored training programs. Your contributions will shape best practices and operational excellence across client engagements.

Key Responsibilities:
• Manage critical issue escalations and provide solutions
• Develop and document customer-centric requirements
• Facilitate training for FNZ clients on platform use
• Offer advice on regulatory compliance for platforms
• Provide operational support as an SME in asset management

Requirements:
• Minimum 5 years of experience in financial markets
• Proven ability to lead complex problem-solving initiatives
• Solid written and verbal communication skills
• Familiarity with .NET and modern web frameworks
• Self-driven and focused on outcome delivery

Leverage your expertise and leadership to drive innovation and enhance customer experiences at FNZ.
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📌 Production Support Technical Expert at FNZ (Ontario)
🏢 FNZ (UK
📍 Ontario