18 Aug
|
MedMe Health
|
Ontario
18 Aug
MedMe Health
Ontario
Become a Senior Customer Account and Project Manager at MedMe Health. This hybrid role is central to our commitment to empower pharmacists and enhance client relationships through effective project management.
As a senior point of contact for enterprise accounts, you will combine your account management and project delivery skills to support MedMe's groundbreaking platform. You’ll partner with product and clinical teams at major clients, leading onboarding processes and ensuring services are delivered on time. With a robust focus on growing client relationships, your role is crucial for steering customer satisfaction and retention.
Key Responsibilities:
• Manage senior client relationships across various accounts
• Lead seamless onboarding procedures for new enterprise clients
• Coordinate project deliverables with engineering and product teams
• Conduct QBRs and ensure regular communication with clients
• Maintain detailed and current documentation in HubSpot
Requirements:
• Extensive experience in enterprise account management
• Solid project management background within tech or software
• Strong presence in client-facing situations
• Organize multiple projects and timelines effectively
• Ready to navigate ambiguity and build processes
By driving customer success, you'll play a key role in MedMe Health's mission to reshape pharmacy services.
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📌 Senior Customer Account and Project Manager (Ontario)
🏢 MedMe Health
📍 Ontario