Take on the role of a Bilingual Order Fulfillment Coordinator within IGI's Customer Service team. This hybrid prospect centers on optimizing order management and customer relationships.

As a key player, you will coordinate communication between customers and internal departments, ensuring their needs are met promptly. Your role will include processing orders accurately, addressing inquiries, and utilizing JDE1 for shipment management. A proactive approach and attention to detail are essential for exceeding performance goals and delivering exceptional customer service.

Key Responsibilities:
• Process orders via electronics and telephone
• Respond promptly to customer inquiries about orders
• Manage shipments effectively using JDE1
• Develop long-term partnerships with customer contacts
• Guarantee data accuracy in customer master files

Requirements:
• 5 years of relevant customer service experience
• Bilingual French is beneficial
• Strong knowledge of Microsoft Office
• Excellent communication skills
• Experience with JD Edwards Order Management

Leverage your skills to significantly enhance customer fulfillment and service at IGI.
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📌 Customer Fulfillment Coordinator Hybrid IGI (Ontario)
🏢 The International Group
📍 Ontario