Join TELUS as a Monitoring Station Specialist I, where you will play a key role in ensuring customer security. Responsible for responding to various alarm signals, your efforts directly impact safety.
In this primarily in-office position, you'll monitor alarms and communicate with customers and emergency responders. This role requires a blend of excellent communication skills and quick thinking during emergencies, providing vital support for thousands of customers. Your problem-solving skills will be put to outstanding use in real-time scenarios.
Key Responsibilities:
• Monitor alarm signals for diverse emergencies
• Dispatch assistance based on alarm alerts promptly
• Provide timely responses to client inquiries
• Uphold high standards in customer interactions
• Navigate high-stress situations with professionalism
Requirements:
• High School Diploma or equivalent mandatory
• Previous experience in monitoring station preferred
• Strong verbal communication skills in English
• Ability to adapt in fast-paced environments
• Good judgment under time constraints crucial
Support the safety of our communities with your skills and commitment at TELUS.
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📌 TELUS Monitoring Station Specialist (Toronto)
🏢 Intello Technologies
📍 Toronto