Join Allstate as a Performance Manager, focusing on claims performance to help safeguard families from uncertainty. Utilize your analytical skills to drive operational improvements.
As the Claims Performance Manager, you'll be the go-to expert on claims and operational performance metrics. Collaborating closely with Claims Intelligence, finance, and product teams, you will provide valuable insights that shape critical business decisions. Your role includes investigating claims performance issues, forming reports, and presenting actionable data to stakeholders within the organization.
Key Responsibilities:
• Analyze and report on claims and operational performance
• Work with stakeholders on key performance insights
• Communicate findings and recommendations clearly
• Investigate claims issues to identify root causes
• Oversee workforce management performance plans
Requirements:
• 5+ years in claims or data analysis
• Experience with reporting and performance metrics
• Proficient in PowerPoint, Excel, and Power BI
• Robust communication and presentation skills
• CIP certificate in process or preferred
Play a critical role in shaping Claims Performance at Allstate and enhance operational effectiveness.
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