Elevate the Pro In-Store initiatives at RONA as a Program Manager. Utilize your project management skills and business insights in a supportive hybrid work environment.

In this role, you will oversee the strategic development of programs aimed at enhancing the Pro In-Store business, collaborating closely with multiple departments including Technology and Marketing. Your ability to lead projects and analyze business processes will be instrumental in driving efficiency and customer satisfaction. This hybrid workplace requires consistent visits to our Boucherville headquarters while allowing remote work flexibility.

Key Responsibilities:
• Organize cross-functional projects for implementation success
• Measure and report on program effectiveness through KPIs




• Craft operational procedures and process optimizations
• Guide CRM platform integration for enhanced customer management
• Create effective training and communication plans

Requirements:
• 3 to 5 years in a relevant managerial role
• Adept in retail and customer management practices
• Bilingual: French and English fluency required
• Proven ability to manage multiple priorities
• Solid analytical skills translating data into actionable insights

Embrace the chance to transform the Pro In-Store experience at RONA!
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📌 Pro In-Store Program Manager at RONA (Quebec City)
🏢 Rona
📍 Quebec City