Lead the Property Claims team at Aviva Canada with a focus on customer outcomes and team development. Utilize your leadership and technical skills in a supportive hybrid work model.

As a Front Line Leader at Aviva Canada, you will oversee a team of frontline claims handlers, ensuring operational excellence while fostering an workplace of collaboration and growth. This position demands a blend of technical expertise, leadership, and a customer-first mindset. You’ll support professional development and guide your team in achieving their performance goals.

Key Responsibilities:
• Identify and develop top talent for the claims team
• Enhance team skills through coaching and mentorship
• Drive operational improvements using data insights




• Foster a culture of continuous learning and technical excellence
• Manage performance while ensuring customer satisfaction

Requirements:
• CIP or FCIP designation required
• Minimum 5 years in claims or insurance
• 1-2 years in a leadership role
• Proven track record in performance management
• Strong communication and analytical skills

Lead your team to success in the Property Claims division, making a positive impact at Aviva Canada.
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📌 Front Line Leader in Property Claims (Alberta)
🏢 Aviva Canada
📍 Alberta