Enhance customer relations as a Bilingual Senior Customer Accounts Specialist at Toyota Financial Services. This permanent position utilizes your finance and collections expertise in a hybrid work model.

Based in Markham, Ontario, your role involves managing complex delinquent accounts and establishing constructive dialogues with customers. You will address late payments while adhering to established guidelines, fostering an setting focused on continuous improvement and teamwork.

Key Responsibilities:
• Handle delinquent accounts, including complex cases like bankruptcies
• Manage calls for negotiation and resolution of delinquency issues
• Ensure all actions are documented in compliance with guidelines




• Collaborate effectively with legal and auction entities
• Contribute to team initiatives for performance enhancement

Requirements:
• Fluency in English and French is required
• At least 3 years of relevant experience in finance
• Strong decision-making and problem-solving skills
• Capability to manage high volumes of work efficiently
• Experienced with Microsoft Office and CRM software

Bring your communication and organizational skills to Toyota Financial Services and help drive exceptional customer outcomes.
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📌 Toyota Bilingual Collections Specialist Position (Ontario)
🏢 Toyota Credit Canada
📍 Ontario