Join Ontario Tech as a Customer Service Enrolment Coordinator and enhance student experiences in admissions and financial aid. Your role will involve direct support in various communication formats.
This limited engagement offers an opportunity to serve as the first point of contact for students, assisting them with records and financial aid queries while providing essential guidance throughout their journey. You will play a key role in maintaining databases, ensuring accurate communication and information flow between departments, and enhancing student satisfaction overall.
Key Responsibilities:
• Troubleshoot and resolve student issues efficiently
• Assist with OSAP applications and document processing
• Monitor registration activities and payment issues
• Communicate effectively with prospective students
• Generate crucial documentation for student records
Requirements:
• 1-3 years in a customer service environment
• Strong communication skills, both written and oral
• Familiarity with software like Excel and Salesforce
• Attention to detail and robust organizational abilities
• Collaborative mindset for a diverse clientele
Contribute significantly to student engagement and support at Ontario Tech.
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📌 Customer Service Enrolment Coordinator (Ontario)
🏢 Ontario University Athletics
📍 Ontario
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