Join a dedicated team as a hybrid Senior Data Analyst, focusing on analytics for customer retention and sales optimization in Life Insurance. Drive change through data-driven insights.

In this role, you will provide strategic analytical support to the Life Insurance operations, reporting to the Head of Lead Management. Your insights will influence critical decisions regarding sales strategies and customer retention initiatives. This position emphasizes a partnership with various teams to improve operational efficiency and drive business growth.

Key Responsibilities:
• Analyze customer behavior for retention strategies
• Monitor retention and service level metrics
• Document key operational learnings for market expansion




• Collaborate with teams on operational improvements
• Report on metrics to enhance customer satisfaction

Requirements:
• Bachelor’s degree in a relevant field
• Over 3 years of experience in Data Analytics
• Life Insurance or regulated industry experience preferred
• Knowledge of AI/Machine Learning concepts
• Experience with Databricks and up-to-date analytical tools

Utilize your expertise to translate data into actionable insights that enhance customer value and operational success.
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📌 Hybrid Senior Data Analyst Role (Ontario)
🏢 Greenstone Financial Services Canada
📍 Ontario