Elevate your career as an Application Support Manager at BMO Financial Group, where you will lead a dedicated team responsible for banking application stability and support. Drive operational success through incident management and continuous improvements.

In this crucial position, you will oversee the 24x7 monitoring and operational support of business-critical applications. The role demands exceptional skills in service reliability, problem-solving, and collaboration with various teams. Ensure that all systems meet high-availability standards while effectively managing incidents and changes.

Key Responsibilities:
• Direct 24x7 production support activities
• Oversee incident management and service restoration
• Manage vendor relationships and compliance adherence




• Implement monitoring and operational efficiency improvements
• Collaborate with stakeholders for enhanced service delivery

Requirements:
• 7+ years in technology roles, particularly in Production Support
• At least 3 years of team management experience
• Experience in regulated industries, especially banking
• Proficient in service level management and operational metrics
• Familiarity with database troubleshooting and DevOps concepts

Bring your expertise in application support and leadership to BMO Financial Group to enhance client services.
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📌 BMO Application Support Manager Opportunity (Ontario)
🏢 Bank of Montreal
📍 Ontario