Join Fairmont Hotel Macdonald as a Guest Service Agent in Edmonton, providing exceptional guest experiences. This full time role focuses on delivering friendly service and ensuring efficient guest check-in.

Fairmont Hotel Macdonald is renowned for its luxury and high standards of hospitality. As a Guest Service Agent, you will be at the forefront, welcoming guests and facilitating their journey through the hotel. The role requires effective communication and professionalism, ready to address guest needs promptly and prepare for VIP arrivals.

Key Responsibilities:
• Deliver effective service with a welcoming attitude
• Manage guest check-in and check-out efficiently
• Ensure guest satisfaction by resolving concerns




• Prepare for VIP and loyalty member visits thoroughly
• Keep front desk stocked, organized, and clean

Requirements:
• Experience in front desk or reception highly valued
• Must possess excellent communication skills
• Familiarity with hotel software advantageous
• Open to shift work, including weekends
• Must be legally eligible to work in Canada

Utilize your customer service skills at Fairmont Hotel Macdonald, ensuring every guest feels special and valued.
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📌 Guest Service Agent at Fairmont Hotel (Alberta)
🏢 AccorHotel
📍 Alberta