Drive customer satisfaction as a Customer Service Specialist at London Honda in London, Ontario. Engage with customers for vehicle repairs and finance-related assistance in a full-time role.

The Customer Service Specialist position at London Honda, part of AutoCanada, focuses on creating appointments, handling customer inquiries, and managing the lease finance portfolio. You will contribute to a people-driven culture emphasizing continuous development and operational excellence while managing customer expectations in a dynamic setting.

Key Responsibilities:
• Assist in scheduling repairs and processing payments
• Submit warranty claims and create preliminary estimates
• Manage intake of collision vehicles and work orders




• Provide timely updates to customers about repair status
• Educate clients on insurance and repair processes

Requirements:
• College diploma or two years relevant experience required
• Automotive BDC experience preferred
• Proficient in Microsoft Office and automotive software
• Robust problem-solving and customer service skills
• Excellent communication skills both verbally and in writing

Support London Honda customers with exceptional service and expertise in this critical role.
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📌 Customer Service Specialist at London Honda (Ontario)
🏢 Socket.dev
📍 Ontario