Elevate your career as the Customer Service Lead at Asahi Canada. Handle order management and customer relations while working in a high-performance culture.

At Asahi Canada, known for premium beverages like Asahi Super Dry, the Customer Service Manager will ensure seamless order fulfillment from entry to invoicing. Your role is crucial for resolving customer service issues and collaborating with cross-functional teams. The ideal candidate will be detail-oriented and proficient in SAP, making you the backbone of our customer interactions.

Key Responsibilities:
• Download and process incoming customer orders effectively
• Verify pricing, quantity, and delivery dates for accuracy
• Lead inventory and shelf-life coordination with warehouses




• Investigate customer complaints promptly and efficiently
• Track and report on customer service KPIs

Requirements:
• 3-5 years in customer service or order management
• Experience with SAP or similar ERP applications
• Proven attention to detail and analytical skills
• Robust communication and multitasking capabilities
• Familiarity with the beverage industry is desirable

Enhance customer experience and operational efficiency as a pivotal player at Asahi Canada.
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📌 Asahi Canada Customer Service Lead (Ontario)
🏢 Asahi
📍 Ontario