Join Plative as a NetSuite Account Expert, driving client success and ensuring high performance in renewals and expansions. Engage proactively with clients for continual growth.
As a NetSuite Account Expert at Plative, you will take on the responsibility of managing critical client accounts, focusing on renewals and their evolution into managed services. This role is essential for maintaining client satisfaction and ensuring proactive growth strategies are deployed effectively. You will partner with various teams to develop and implement key account plans aimed at enhancing client relationships and driving upsell opportunities.
Key Responsibilities:
• Manage a portfolio of Tier 1 and Tier 2 NetSuite accounts
• Create and execute successful renewal strategies
• Lead transitions to managed services for existing accounts
• Organize and present quarterly business reviews to clients
• Ensure internal collaboration for optimum service delivery
Requirements:
• Minimum of 5 years in account management or similar roles
• Robust foundation in NetSuite ecosystems necessary
• Demonstrated success in securing renewals and upsells
• Exceptional at building C-suite relationships
• Comfortable traveling to meet clients
Leverage your expertise in NetSuite to drive significant growth and a superior customer experience in this integral role.
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