Join Laura Canada as a Customer Experience Lead, where your enthusiasm for fashion meets your talent for customer service. Guide a team of Sales Associates to create memorable shopping experiences every day.

In this agile role, you will develop team capabilities and maintain high standards of service and product knowledge. Your fashion insight will play a vital role in enhancing store performance metrics and creating an inviting shopping atmosphere. Your leadership will ensure that all initiatives are promptly executed for optimal results.

Key Responsibilities:
• Monitor and improve customer service standards
• Inspire team members through outstanding example
• Develop and retain a loyal personal clientele
• Foster an energetic and fun store environment
• Provide timely feedback on store performance to management

Requirements:
• Minimum 1 year of experience in a Sales Associate role
• Passion for fashion and customer service excellence
• Effective leadership and motivational skills
• Ability to communicate effectively within the team
• Flexibility to embrace and implement changes promptly

Elevate the customer experience and team impact at Laura Canada today.
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📌 Lead Customer Service at Laura Canada (Quebec City)
🏢 Les Avenues Vaudreuil
📍 Quebec City