Shape the future of customer support with Stripe as a Full Stack Engineer oriented towards Greater China. Your expertise will streamline operations and enhance merchant interactions.

Stripe is on a mission to facilitate global commerce through technology. As a Full Stack Engineer in the Case Resolution Platform team, you'll work on systems that empower support agents. This role emphasizes expanding live channels and improving tools essential for delivering real-time resolution.

Key Responsibilities:
• Develop and maintain full-stack services for support agents
• Enhance integration of live channels including messaging and voice
• Resolve critical production issues quickly and effectively




• Partner with teams to implement current features at scale
• Foster strong team communication in hybrid settings

Requirements:
• Minimum 5 years in software engineering
• Fluent in Mandarin, both written and spoken
• Experience with full-stack development, primarily in React and Ruby
• Excellent at collaborating with technical and non-technical teams
• Comfortable navigating ambiguity in project work

Become part of a team dedicated to improving customer support experiences at Stripe in Greater China.
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📌 Full Stack Engineer at Stripe: Greater China (Ontario)
🏢 Stripe
📍 Ontario