Join NiCE as a Senior Business Consultant focused on Value Realization Services, driving transformation through advanced CX strategies and analytics. Maximize client engagement and operational efficiency.

This hands-on position calls for a consultant who can guide customers through their transformations, ensuring greater ROI from NiCE's technologies. Your extensive experience in the software and CCaaS space will enable you to lead multi-tiered customer projects effectively. Develop your leadership skills while nurturing long-term relationships and cultivating strategic partnerships.

Key Responsibilities:
• Lead consulting projects to enhance business processes
• Establish and maintain senior stakeholder relationships




• Design change strategies integrating technology and people
• Provide expert guidance for Quality Management initiatives
• Hold all parties accountable to project goals

Requirements:
• 8+ years in CX consulting or related fields
• Proven success in measurable business value delivery
• Familiarity with analytics tools and strategies required
• Robust presentation-making skills for diverse audiences
• Experience with AI in project management is a plus

Shape the future of business transformation by leveraging your expertise at NiCE.
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📌 Senior Business Consultant at NiCE VRS (Manitoba)
🏢 Nice
📍 Manitoba