Empower client engagements as the AVP of Global CX & Marketing Strategy at Sun Life in Toronto. Lead integrated strategies that enhance customer experiences and drive measurable business outcomes.In this key role, you'll shape the global customer experience and marketing landscape for Sun Life. With over 12 years of experience, you'll integrate strategy and planning across diverse teams, partnering with business units to enhance organizational maturity. Your expertise will be critical in communicating insights and leading initiatives that influence executive-level decisions.Key Responsibilities:Lead global CX & Marketing planning cyclesDevelop strategic narratives for executive forumsAct as Chief of Staff to the CXMOAnalyze market trends to forecast customer expectationsInspire and lead a high-performing planning teamRequirements:12+ years in Strategy, Marketing, or Client ExperienceProven experience managing cross-functional teamsAdvanced communication skills for C-suite engagementStrong change leadership capabilityUniversity degree required, MBA preferredElevate global CX & Marketing strategy and drive impactful initiatives with Sun Life's dedicated teams.#J-18808-Ljbffr

📌 Avp Global Customer Experience Strategy (Toronto)
🏢 Sun Life Financial
📍 Toronto