Be the face of Medavie Blue Cross as a Benefits Specialist in St. John’s, NL. You'll provide outstanding service and support customers with their benefits inquiries.

This role involves engaging with walk-in clients, helping them navigate Medavie Blue Cross products and addressing their concerns. You will offer educational support and facilitate inquiries through professional, empathetic communication, while helping achieve team goals.

Key Responsibilities:
• Work directly with customers to enhance service
• Educate clients about online self-service options
• Follow up on customer inquiries and claims
• Answer routine policy-related questions effectively
• Suggest improvements for service processes

Requirements:
• High school and post-secondary diploma
• 18 months of relevant customer service experience
• Effective listening and communication skills
• Proficient in multiple computer applications
• Quick and accurate data entry skills

Utilize your customer service expertise to enrich the client experience at Medavie Blue Cross.
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📌 Customer-Focused Benefits Specialist (Newfoundland and Labrador)
🏢 Medavie
📍 Newfoundland and Labrador