Join Fidelity in a hybrid role as an Operations Quality Control Specialist, focusing on quality assurance for estate processing. Ensure compliance and improve client satisfaction in Toronto.

This position at Fidelity Clearing Canada requires a detail-oriented individual with at least three years of operations experience in financial services. As part of the Estates team, you'll evaluate transactions, conduct quality reviews, and contribute to continuous improvement initiatives to uphold quality standards and mitigate risks.

Key Responsibilities:
• Evaluate estate processing to ensure service delivery
• Conduct quality reviews for compliance with regulations
• Identify trends and recommend process improvements




• Develop quality reporting and dashboards
• Collaborate with management on targeted training solutions

Requirements:
• Minimum 3 years in financial operations
• Experience in estate processing or related functions
• Advanced Excel skills for analysis and reporting
• Effective communication and presentation abilities
• Relevant education or work experience

Drive operational excellence and regulatory compliance at Fidelity while enhancing the client experience.
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📌 Fidelity Operations Quality Control Specialist (Ontario)
🏢 Fidelity International
📍 Ontario