Aquatic Supervisor

Posting Id 3440

Department Community Services

Division Recreation and Culture Services

Section Aquatics and Fitness

Job Grade SEA40 Grade 04

Rate of Pay $76,344.00 - $89,793.00 Annual

Job Type Permanent Full Time

Employee Group SEA

Replacement/New Position Replacement for Existing Vacancy

Posting Type Internal and External

Posting Date 08/14/2026

Application Deadline 08/28/2026

Position Summary
Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under the direction of the Coordinator, you will provide supervision, and coordinate daily operation of the pool. You will ensure that quality programming is delivered to patrons in a safe manner.

Key Duties and Responsibilities

Provide supervision to programs to ensure they meet quality and safety standards set out by the City and the Lifesaving Society

Respond to problems and issues such as medical emergencies, power outages, and pool accidents

Ensure a high level of customer service to patrons to promote repeat participation

Participate in the hiring process of part time staff as required

Conduct orientations and facility training sessions that ensure effective swim instruction and safety

Create staff schedules to ensure adequate coverage to meet needs

Work with staff to increase performance and ensure they have current certifications

Oversee the aquatic volunteers and provide ongoing feedback and training

Monitor and verify hours worked and input into payroll system

Review any accident or incident reports and elevate when required

Manage aquatic drop in programs for recreation swims

Manage inventory and functionality of pool safety equipment, materials, uniforms, and supplies

Assist the Aquatic Coordinator with program development to meet the needs of the community

Assist as needed with the customer registration process, monitoring waitlists and make recommendations





Support program planning of future sessions, assist with benchmarking and comparisons

Assist marketing with brochure descriptions of recent programs as needed

Education and Experience

High School Diploma

National Lifeguard, LSS Swim, Lifesaving and Emergency First Aid Instructor, Standard First Aid with CPR-C or Intermediate First Aid with CPR-C & AED, LSS Bronze Examiner and Aquatic Supervisor required

Diploma in Recreation Leadership and advanced aquatic leadership certifications such as LSS Swim & Lifesaving Instructor Trainer, NL Instructor/Examiner, LSS Standard First Aid Instructor/Examiner, Examiner Mentor an asset

Minimum 1 year relevant experience

Required Skills/Knowledge

Well organized, independent and highlymotivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff

Knowledge of ActiveNet and SAP systems is an asset

You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance

Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word

Dedicated to continuous learning of aquatics

Manages organizational change through strong leadership and communication skills

Demonstrates and encourages perseverance and resilience in difficult times

Leadership Competencies

Demonstrates personal leadership

Builds people and culture

Cultivates open communication

Shapes the future

Navigates and leads through complexity and change

Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘ View Jobs for Current Employees ’ link on the City’s Careers Page .
We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

#J-18808-Ljbffr

📌 Aquatic Supervisor Job Details | Richmond Hill (Ontario)
🏢 City of Richmond Hill
📍 Ontario