Lead Volkswagen Financial Services' VW FreshStart initiative, transforming customer mobility experiences through a hybrid approach. This role guides customers from application through vehicle delivery in a pioneering mobility pilot.

As the VW FreshStart Program Coordinator, you will play a vital role over the 15-month contract, ensuring effective communication between customers, dealers, and operational partners. Your expertise in automotive finance and customer fulfillment will facilitate smooth processes and operational excellence.

Key Responsibilities:
• Manage FreshStart fulfillment from application to delivery
• Present curated vehicle options to customers
• Follow up with customers to resolve inquiries
• Support VW dealers throughout the pilot




• Coordinate the logistics of vehicle reconditioning

Requirements:
• Bachelor's degree in business or related field
• Minimum 3 years in automotive finance or customer operations
• Excellent communication and prioritization skills
• Proficiency in logistics and operational processes
• Familiarity with pilot project initiatives preferred

Utilize your skill in automotive operations and customer service to ensure the success of the VW FreshStart Program at Volkswagen Financial Services.
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📌 VW FreshStart Program Coordinator (Ontario)
🏢 Volkswagen Group Canada
📍 Ontario