Drive customer satisfaction at BearCom as a Customer Service Specialist. Excel in addressing customer inquiries and enhancing operational efficiency within a vibrant team.

Join BearCom, North America's foremost wireless solutions distributor, as a Customer Service Specialist. In this role, you will be crucial in answering customer inquiries and ensuring the accuracy of orders processed. Your efforts will involve troubleshooting product issues, managing shipping processes, and engaging with different departments to resolve challenges. This position offers opportunities to contribute to special projects, improving overall service quality.

Key Responsibilities:
• Address and respond to customer inquiries via calls and emails
• Validate packing slips and conduct product quality checks




• Assist customers in resolving issues with products
• Manage shipping logistics and track orders
• Perform general office duties as required

Requirements:
• Familiarity with PCs and Internet technologies
• Customer service problem-solving aptitude
• Solid phone etiquette and email communication skills
• Ability to multitask and collaborate as a team
• Must be available Monday to Friday, 8am to 5pm

Utilize your skills in customer service and teamwork at BearCom, supporting its mission in Dallas, TX.
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📌 BearCom Customer Service Specialist (Alberta)
🏢 BearCom Canada
📍 Alberta