Elevate your career with Houle as a Security Technical Support Specialist in Burnaby or Victoria. Focus on customer service and administrative tasks that drive security technology operations to deliver excellence.

In this crucial role, you will handle service requests and prioritize tasks for Security Service Technicians. Your background in customer service and administrative support will be key, as you'll manage dispatching, documentation, and communication with both internal and external stakeholders. Engage with customers to assess needs and ensure timely completion of requests.

Key Responsibilities:
• Deliver exceptional customer service to the security team
• Receive and manage customer service requests via phone and email




• Dispatch technicians and coordinate their schedules effectively
• Maintain accurate work orders and billing summaries
• Track project documentation and order shipments meticulously

Requirements:
• High School Diploma necessary
• Minimum of 2 years' relevant experience
• Knowledge of security technology systems is a plus
• Proficient in MS Office and CRM tools
• Solid attention to detail and communication skills

Join Houle and support secure environments through your technical expertise and customer care.
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📌 Security Technical Support Specialist (British Columbia)
🏢 Houle Electric Canada
📍 British Columbia