Join Decoda Health as an Implementation Manager and revolutionize clinic onboarding! Your goal will be to ensure that every clinic feels prepared and confident using our AI-driven platform.

This role blends onboarding execution with customer success, requiring 4-6 years of relevant experience. You will improve existing processes, deliver hands-on training to clinic staff, and manage smooth go-lives. If you have a passionate, personable approach to customer relations and enjoy building scalable processes, your skills will significantly impact our growth.

Key Responsibilities:
• Own the onboarding path from initiation to live support
• Improve training materials and streamline onboarding playbooks




• Train clinic staff to self-sufficiency with confidence
• Manage successful, calm launch days for clinics
• Use AI tools to optimize and automate repetitive tasks

Requirements:
• 4 to 6+ years in implementation or onboarding
• Excellent communicator with training skills
• Solid skills in relationship management
• Experience with AI tools for workflow
• Ability to juggle multiple projects efficiently

Make a difference in clinic operations and support Decoda Health’s mission!
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📌 Implementation Manager at Decoda Health (Ontario)
🏢 Decoda Health
📍 Ontario