Join Alterna Savings as a Branch Manager to lead a dedicated team towards achieving exceptional sales and service performance. This full time position prioritizes fostering a superior member experience.

Reporting directly to the Vice President, Member Experience, you will be responsible for driving team engagement and coaching staff to achieve sales targets. Your leadership will ensure that top-notch member care and service delivery are at the forefront. Implementing effective strategies to maximize performance will be central to your role.

Key Responsibilities:
• Create a culture that encourages sales growth and service quality
• Mentor employees to achieve their maximum potential
• Oversee branch operational efficiency and sales goals
• Address complex member resolution issues
• Align tactical efforts with branch strategies

Requirements:
• Post-secondary degree with 5-7 years of experience
• 3+ years of credit granting background
• Familiarity with CSC of IFIC coursework
• Solid grasp of sales disciplines and products
• Skills in conducting market analysis

Lead your team to success and enhance member satisfaction at Alterna Savings.
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📌 Full-Time Branch Manager Role (Quebec City)
🏢 Alterna
📍 Quebec City