Join Richcraft Homes in Westwood, Ottawa as a Homeowner Support Specialist. Provide excellent service and support to homeowners while ensuring swift resolution of their needs.

As a crucial member of Richcraft Homes, the Homeowner Support Specialist addresses inquiries and concerns from homeowners and other stakeholders. This position demands exceptional organizational skills and a commitment to fostering customer loyalty. Candidates with a background in the construction sector are highly preferred, and responsiveness is key in this role.

Key Responsibilities:
• Manage and resolve pre-occupancy and post-possession issues
• Schedule services effectively with sub-trades
• Enforce superior satisfaction among homeowners




• Promptly answer inquiries and concerns from homeowners
• Undertake other support tasks as necessary

Requirements:
• Relevant post-secondary education; preference for construction fields
• Prior construction industry experience is an asset
• Robust organizational and time management skills
• Proficiency in Microsoft Office tools
• Willingness to travel to construction sites

Utilize your skills in customer relations and organization to ensure homeowner satisfaction at Richcraft Homes.
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📌 Homeowner Support Specialist - Richcraft Homes (Quebec City)
🏢 Richcraft
📍 Quebec City