Enhance client relationships as a Customer-Focused Collections Agent with The Brick. This position emphasizes organization and communication to achieve payment resolution.

You will play a pivotal role in managing accounts for individual and commercial clients, focusing on creating a positive experience while collecting payments. Your solid interpersonal skills will allow you to work collaboratively with clients, helping them navigate their accounts and resolving disputes. Career growth opportunities are available within The Brick family as you build your expertise.

Key Responsibilities:
• Ensure effective communication while collecting past due payments
• Follow up on outstanding balances with a professional demeanor




• Cultivate relationships with clients’ accounts payable departments
• Reconcile accounts and manage delinquency portfolios
• Prepare reports and document collection activities

Requirements:
• Strong proficiency in Excel and keyboarding skills
• Background in collections or call centres beneficial
• Excellent organizational and problem-solving capabilities
• Energetic and motivated personality
• Bilingual in French is an asset

Contribute your skills in communication and organization as a key member of The Brick's Collections team.
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📌 Customer-Focused Collections Agent Role (Alberta)
🏢 The Brick Group
📍 Alberta