Join Global Excel as a Customer Service Representative, where you’ll provide critical assistance in travel-related emergencies. Work in a vibrant, multilingual setting focused on your professional growth.

In this position, you will serve individuals facing medical and non-medical emergencies across the globe. Your role involves educating clients about policy benefits, initiating claims, and coordinating healthcare services to ensure their needs are met. A customer service-oriented mindset is essential for success.

Key Responsibilities:
• Support clients with inquiries on policy advantages
• Initiate claims for medical assistance and services
• Facilitate pre-approvals for necessary medical tests
• Record client interactions within the claims management system
• Maintain a high level of customer satisfaction

Requirements:
• Relevant college diploma or work experience
• Experience in customer or claims service fields
• Strong proficiency in English communication
• Ability to work effectively in a team
• Good computer skills with MS Office proficiency

Utilize your skills to provide excellent service at Global Excel and support international clients.
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📌 Global Excel Customer Assistance Role (Ontario)
🏢 Global Excel Management
📍 Ontario