Join us as a Customer Care and Billing Specialist, working in a hybrid mode to streamline billing processes and enhance customer interactions. Your role is vital for maintaining service excellence.

This position focuses on managing customer inquiries, billing accuracy, and payment processing. Strong communication skills and a commitment to customer satisfaction are crucial. You will contribute to ongoing process improvements while adhering to company policies and regulatory standards.

Key Responsibilities:
• Manage customer inquiries and account updates professionally
• Review and resolve billing discrepancies with attention
• Execute accurate meter readings and account adjustments




• Oversee payment processing and follow-up on overdue accounts
• Conduct reporting and analysis to support operational insights

Requirements:
• High school diploma is required
• At least 5 years of relevant experience
• Proven skill in customer service and billing processes
• Familiar with CRM systems and billing software
• Excellent analytical abilities for trend identification

Leverage your expertise in customer care and billing to drive service improvements in our hybrid work environment.
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📌 Customer Care and Billing Specialist (British Columbia)
🏢 Corix
📍 British Columbia