Drive operational excellence as the Operations Team Lead, overseeing daily functions and guiding the Drivers effectively. Enhance teamwork while fostering a culture of improvement and customer satisfaction.

As the go-to leader reporting to the Country Manager, you'll manage the Data Collection Driving Operations and mentor field surveyors. Your leadership will ensure smooth operations, effective communication across teams, and the successful execution of special projects. Utilize your analytical abilities to provide insights on performance trends and quality adherence.

Key Responsibilities:
• Manage daily operations for Data Collection Driving field teams
• Facilitate team meetings for information sharing
• Coach and develop field surveyors for skill enhancement




• Assist with performance monitoring and reporting
• Collaborate with vendors on resource planning initiatives

Requirements:
• Experience leading operations teams or serving as a people manager
• Excellent written and verbal communication skills
• Ability to manage urgent issues efficiently
• Self-motivated with a results-driven mindset
• Willing to travel for operational needs

Lead your team towards operational success and customer satisfaction as the Operations Team Lead.
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📌 Team Lead for Operations Management (Ontario)
🏢 TSMG Holding
📍 Ontario