Mier Temporary Staffing is hiring!

Job Title: Dispatcher
Location: Ottawa, ON
Job Type: Temporary to Permanent
Salary: $18.00-$20.00/hour
Work Model: In Office

This posting is for an existing vacancy.

Our client in Ottawa, ON is actively looking for a Dispatcher join their team.

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Key Responsibilities:
Act as the primary point of contact for contract-related inquiries from internal teams and municipal partners, ensuring transparent communication and timely issue resolution.
Prepare, analyze, and review reports on service performance, contract compliance, and key operational metrics to support decision-making.
Collaborate cross-functionally with dispatch, operations, and finance teams to ensure service delivery aligns with contractual commitments and service level agreements (SLAs).
Investigate and support the resolution of service discrepancies,



including missed collections and customer concerns, ensuring high service standards are maintained.
Assist with route scheduling adjustments to optimize efficiency, resource utilization, and service coverage.
Maintain accurate and organized records of contracts, amendments, and all supporting documentation for audit and compliance purposes.
Review and reconcile daily service reports, invoices, and work orders to ensure accuracy and alignment with contractual terms.
Coordinate with operations teams to address maintenance needs and schedule necessary repairs to minimize service disruptions.
Support the development of reports, dashboards, and presentations for senior management and municipal stakeholders.

If you meet the above qualifications, please submit your resume. Please note that while we appreciate all applications, only those being considered will be contacted.

📌 Dispatcher Ottawa (Canada)
🏢 Mier Temporary Staffing
📍 Canada