Location: Halifax, NS

Employment Type: Full-Time | Permanent

Compensation: $65,000 - $70,000 + bonus opportunities

About the Role
Our client is looking for a detail-oriented and customer-focused Project Specialist to join their team. In this role, you will build robust client relationships, manage logistics operations, and ensure a high standard of service delivery across project accounts.

Key Responsibilities
Act as the first point of contact for customers, responding to inquiries promptly via phone and email
Coordinate shipments across air, ocean, rail, and ground transportation
Manage freight requests, quotes, customs coordination, and documentation
Select and communicate with carriers, vendors, and internal teams
Track shipments, resolve issues, and proactively prevent service failures
Handle billing processes, including invoice accuracy, cost tracking, and discrepancy resolution
Monitor reports, identify exceptions, and implement corrective actions
Maintain accurate records in the freight management system
Support SOP development and implementation for new and existing accounts




Collaborate with cross-functional teams to improve operational efficiency

Qualifications
3–5 years of experience in freight forwarding or project logistics
Strong knowledge of transportation modes (air, ocean, ground, rail)
Understanding of Canadian customs processes and Incoterms
Experience with CargoWise (preferred)
IATA, IMO, or TDG certifications considered an asset
Solid communication and problem-solving skills

What’s Offered
Eligible for quarterly performance bonus
RRSP
3 weeks vacation
Health and dental benefits

This role offers the opportunity to work in a dynamic, fast-paced logistics workplace where customer service, accuracy, and operational excellence are key. You will play an important part in supporting global supply chain activities, building strong customer relationships, and ensuring smooth end-to-end shipment coordination. If you are detail-oriented, proactive, and enjoy problem-solving in a collaborative team setting, this position provides a outstanding chance to grow within the logistics and freight forwarding industry.

INT001

📌 Project Specialist Halifax Regional Municipality
🏢 Integrated Staffing
📍 Halifax Regional Municipality