EK Transmission & Auto Repair is a busy and growing automotive repair shop looking for a friendly, organized, and dependable individual to join our front office team.
This position is ideal for someone who enjoys working with people, staying organized, and helping keep a busy office running smoothly. You will work closely with our Service Advisor and technicians to provide excellent customer service and support daily shop operations.
Responsibilities
Customer Service & Front Counter
Answer and direct incoming phone calls
Greet customers and visitors
Schedule customer appointments
Check customers in for appointments
Draft repair orders at vehicle drop-off
Check customers out and process payments
Coordinate courtesy vehicle paperwork when required
Customer Communication
Contact customers with vehicle status updates
Send appointment reminders and follow-up communications
Follow up with customers after repairs to ensure satisfaction
Assist with appointment confirmations
Administrative Duties
Maintain customer records and repair order paperwork
Organize digital files and documentation
Support general office administration
General Shop Support
Assist the Service Advisor with administrative tasks
Help maintain an organized and professional front office
Support communication between customers, technicians, and office staff
Perform other office-related duties as required
Qualifications
Strong communication and customer service skills
Friendly and professional attitude
Solid organizational skills and attention to detail
Ability to multitask in a fast-paced workplace
Comfortable using computers and learning shop management software
Automotive experience is an asset but not required
What We Offer
Competitive wages based on experience
Full-time, year-round employment
Supportive team environment
Opportunity for growth and advancement
Training provided
If you enjoy working with people, staying organized, and being part of a professional team, we would love to hear from you.
Pay: From $20.00 per hour
Perks:
Dental care
Extended health care
Vision care
Work Location: In person
📌 Automotive Office Administrator Cranbrook
🏢 EK Transmission And Auto Repair
📍 Cranbrook
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.