Overview
Join our dynamic team as a Sales and Customer Service Representative, where your enthusiasm and communication skills will drive customer satisfaction and sales growth. In this energetic role, you will engage with clients across multiple channels, provide exceptional support, and contribute to building lasting relationships. Your multilingual abilities and strong computer skills will empower you to excel in a quick-paced environment dedicated to delivering top-tier service and innovative solutions.

Duties
Actively engage with customers via phone, email, and chat to understand their needs and promote our products or services
Handle outbound calling campaigns to generate leads, follow up on inquiries, and expand our client base
Provide comprehensive customer support by resolving issues promptly, answering questions, and offering tailored solutions , making samples to give customers for trials
Maintain accurate records of interactions through data entry in CRM systems while ensuring data integrity
Demonstrate excellent phone etiquette and communication skills to foster positive customer experiences
Assist clients with billing inquiries, cash handling, and processing transactions efficiently




Collaborate with team members to analyze customer feedback and identify prospects for service improvement

Requirements
Multilingual proficiency with fluency in English and at least one additional language; bilingual skills are highly valued
Previous experience in sales, customer support, or call center roles is preferred
Robust communication skills with the ability to convey information clearly and professionally
Proficiency in Microsoft Office applications and general computer literacy
Experience with outbound calling, data entry, and customer relationship management (CRM) software
Demonstrated call center experience or familiarity with phone etiquette standards
Excellent analysis skills for assessing customer needs and providing appropriate solutions
Join us to be part of a vibrant team committed to delivering outstanding client services while fostering your professional growth. We value energetic individuals who thrive in a collaborative environment dedicated to excellence!

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits:
Casual dress
Company events

Work Location: In person

📌 Sales And Customer Service Markham
🏢 Ripplepak
📍 Markham