Medicentres is hiring a full time Centralized Programs Agent in Edmonton, AB. This entry-level position is geared towards individuals eager to improve patient experiences through excellent customer service.

As a Centralized Programs Agent, you'll play a crucial role in managing patient referrals and ensuring effective communication. This position requires a commitment to maintaining patient confidentiality while supporting a team in achieving strategic objectives. Experience in a medical office is advantageous for applicants.

Key Responsibilities:
• Send referrals to internal and external healthcare providers
• Communicate appointment details to patients clearly
• Follow up on pending referrals within established timelines
• Respond to third-party inquiries efficiently
• Record and document information accurately

Requirements:
• Experience as a Medical Office Assistant for 1-2 years
• EMR software knowledge is preferable
• Excellent customer service abilities
• Strong communication skills, with English proficiency
• Competency in Microsoft Office applications

Bring your customer service expertise to Medicentres and help transform healthcare delivery in Canada.
#J-18808-Ljbffr

📌 Entry-Level Programs Agent at Medicentres (Alberta)
🏢 Medicentres Canada
📍 Alberta