Become a key player at Quince as a Customer Service Specialist and elevate the customer experience through your dedicated support. This role requires skillful engagement with customers across chat, email, phone, and social media.

As a Customer Service Specialist, you will take ownership of the customer journey, ensuring each interaction aligns with Quince’s values. Your ability to resolve issues with grace and insight will be paramount to building long-lasting relationships and trust. You’ll also utilize contemporary tools to streamline customer support while enhancing your product knowledge.

Key Responsibilities:
• Own customer interactions across diverse communication channels
• Deliver premier service that aligns with Quince’s principles




• Handle issue resolution empathetically and efficiently
• Navigate service tools to support customer inquiries
• Report customer feedback for quality improvements

Requirements:
• Required: High School diploma or GED
• At least 2 years of relevant customer service experience
• Capable of building effective customer relationships
• Must work onsite in Toronto
• Excellent communication in remote interactions

Showcase your skills in customer care and make impactful connections at Quince, fostering exceptional experiences.
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📌 Customer Service Specialist in Toronto (Ontario)
🏢 Quince
📍 Ontario