Overview
We are looking for a reliable, hardworking, and organized Administrative & Operations Assistant to join our team. This is a hands-on position combining office administration, operations, and customer service in our retail store. Candidates should have a valuable understanding of pool chemicals, water care, equipment, and products.

Responsibilities
Answer phones and emails, assist customers, and follow up on service, quotes, invoices, and other requests
Assist with scheduling, service coordination, invoicing, filing, data entry, and general office administration
Communicate with customers, technicians, and suppliers regarding service, orders, availability, and deliveries
Assist with purchasing, ordering, and inventory management
Perform water testing and provide knowledgeable advice on pool care, chemicals, and products
Assist customers in the store and help keep the store organized and stocked
Assist with marketing, social media,



promotions, and other operational tasks as needed

What We're Looking For
2+ years of pool and/or spa industry experience
Previous office or administrative experience
Robust knowledge of pool products, equipment, chemicals, and water analysis
Strong customer service, communication, and organizational skills
Positive computer skills; QuickBooks experience is an asset
Reliable, hardworking, detail-oriented, and able to multitask
Able to work independently, take initiative, and pitch in wherever needed

Seasonal, part-time position, with reduced hours during the off-season and potential for increased hours during the pool season.

Pay: $18.00-$25.00 per hour

Experience:
Pool Industry: 2 years (required)

Work Location: In person

📌 Administrative & Operations Assistant Caledonia
🏢 Hoppe's Pool
📍 Caledonia