We are seeking a reliable and skilled Administrative Assistant / Receptionist to support our accounting office. This is a client-facing role focused on front-desk operations, document handling, and providing excellent customer service in a skilled and detail-oriented environment.
Key Responsibilities
Greet clients in a friendly and professional manner
Provide front-desk support and direct inquiries appropriately
Receive, scan, and organize client tax documents accurately
Prepare and return completed documents to clients
Process payments and issue receipts
Provide general administrative support to the team as needed
Qualifications
Friendly, professional, and comfortable interacting with clients
Strong organizational skills and attention to detail
Comfortable with computer tasks (email, scanning, document management)
Ability to handle sensitive and confidential information with discretion
Previous office or customer service experience is an asset, but not required
Work Environment
In-office role within a professional accounting firm
Rapid-paced workplace during peak tax season
Supportive team with structured processes and training