Job Summary

We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting chance to develop your clerical and customer support expertise while contributing to a qualified and friendly atmosphere.

Responsibilities
Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
Answer multi-line phone systems efficiently, directing calls accurately and courteously
Manage appointment scheduling, confirmations, and cancellations using Microsoft Office and Google Workspace tools
Perform data entry tasks with precision, maintaining accurate records in various systems including QuickBooks and office databases
Handle clerical duties such as filing, photocopying, proofreading documents, and managing correspondence
Support administrative tasks related to billing, bookkeeping,



and office organization using software like QuickBooks and Office applications
Maintain a tidy front desk area, ensure all supplies are stocked, and uphold professional appearance standards

Experience
Proven office experience with strong computer skills in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Prior clerical or administrative experience in a customer service environment preferred
Familiarity with multi-line phone systems and phone etiquette essential for effective communication
Experience with data entry, filing systems, and document proofreading to ensure accuracy
Knowledge of medical or dental office procedures is advantageous but not required; relevant experience will be valued highly
Ability to handle customer support interactions professionally while maintaining organizational efficiency
Demonstrated organizational skills with the ability to multitask in a fast-paced setting

Join us as a Front Desk Agent where your enthusiasm for helping others combined with your organizational prowess will make a meaningful difference every day!

Pay: $17.60 per hour

Perks:
On-site parking

Work Location: In person

📌 Front Desk Agent Etobicoke
🏢 BW Signature collection - Skye Hotel Etobicoke
📍 Etobicoke