Job Summary
We are seeking a highly organized and detail-oriented Senior Administrative Associate to join our dental team. This role provides essential administrative support within a busy family dental office, ensuring smooth daily operations.

The ideal candidate will possess strong office experience, familiarity with electronic medical records, and excellent communication skills to serve as the CEO's representative. This position offers an opportunity to contribute to a professional environment dedicated to patient care and operational excellence.

Duties
Manage front desk operations, including greeting patients and visitors with professionalism and courtesy
Answer multi-line phone systems efficiently, directing calls and taking messages as needed
Schedule appointments and coordinate patient flow
Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations
Assist with treatment planning, billing, insurance verification, and training
Manage, train and support the clinical team
Handle administrative paperwork, including data entry, filing, and report generation
Ensure the reception area remains organized, clean, and welcoming at all times

Qualifications
English proficiency




minimum of 2 years experience
Proven experience in a medical or dental office environment, with knowledge of paradigm
Strong understanding of dental terminology and healthcare administrative procedures
Demonstrated proficiency in office management skills, including multi-line phone systems and electronic recordkeeping
Excellent communication skills—both verbal and written—along with exceptional organizational abilities
Ability to handle multiple priorities efficiently in a quick-paced environment
Professional demeanor with strong attention to detail and confidentiality standards
public speaking skills an asset
experience in sales an asset
must be able to provide sensitive background check

This position is integral to maintaining productive office operations while providing excellent service to patients. We welcome candidates who are committed to professionalism, accuracy, and compassionate patient care.

Job Types: Full time, Part-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: 35 per week

Benefits:
Company events
Dental care
Extended health care
On-site parking

Work Location: In person

📌 Dental Tx Coordinator Weekends & Evenings A Must North York
🏢 Glen Village Family Dental
📍 North York