Take on a key role at Vancouver Public Library as an Information Technology Assistant. This in-person position focuses on delivering technology support to enhance the library experience for staff.

Vancouver Public Library is hiring for its IT Help Centre in beautiful Vancouver, BC. In this role, you will engage with library staff through telephone and email interactions, providing technical support related to computer applications and equipment. Your independent judgment will guide troubleshooting efforts, and you will offer face-to-face assistance as needed.

Key Responsibilities:
• Manage IT support requests from library staff
• Analyze and resolve hardware and software problems
• Support lifecycle management of library computers




• Ensure effective telecommunications functionality
• Deliver exceptional service through transparent communication

Requirements:
• Certificate program in computer sciences or related discipline
• At least 6 months of experience in IT or library support
• Experience with library system applications preferred
• Proven ability to work independently and responsibly
• Must possess a valid British Columbia driver’s license

Enhance the user experience at the Vancouver Public Library through your IT skills and customer service.
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📌 Information Technology Assistant Job Opening (British Columbia)
🏢 City of Vancouver
📍 British Columbia