Lead sales and customer loyalty initiatives as a Team Lead in a vibrant beauty retail setting. Support the Store Management team while inspiring Customer Consultants to provide exceptional experiences.

This role is designed for an enthusiastic leader with a knack for retail excellence and a passion for beauty. You will communicate effectively with both customers and team members, fostering an engaging store environment. Helping to develop product knowledge and trends, you’ll guide your team towards delivering brand storytelling and creative merchandising.

Key Responsibilities:
• Handle customer inquiries and feedback with care
• Proactively solve problems using set guidelines
• Enhance visual merchandising and store cleanliness
• Act as a role model for your team
• Foster training programs for recent hires

Requirements:
• Proven experience in a retail customer service role
• Genuine interest in beauty products and market trends
• Strong listening and interpersonal skills
• Ability to manage time effectively and work independently
• Physical capability to meet store demands

Utilize your leadership skills to drive sales and strengthen customer relationships.
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📌 Customer-Focused Team Lead in Retail (Alberta)
🏢 The Body Shop Canada
📍 Alberta