Join FedEx as an Operations Administrator I, focusing on clerical and customer service tasks essential to hub operations. Help optimize package delivery times and serve as a customer contact.
In this role, you will be pivotal in managing various tasks, including dealing with incorrectly addressed packages and ensuring quality assurance. The position demands strong organizational skills and the ability to multitask effectively within a dynamic environment. Experience with Microsoft Office and data management will be crucial for maintaining operational efficiencies.
Key Responsibilities:
• Handle clerical duties for operational areas
• Address and manage issues with packages
• Serve as the first line of customer support
• Conduct data entry and ensure records accuracy
• Assist in maintaining quality control measures
Requirements:
• High School Diploma or GED required
• Familiarity with Microsoft Office tools
• Robust communication and customer service skills
• Proven time management and organization
• Bilingual in French and English preferred
Contribute to the success of FedEx by enhancing operational efficiency and customer satisfaction.
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