Join Toromont Cat in Sault Ste Marie, ON as a Product Support Manager, specializing in after-sales services. Oversee operational efficiency and enhance customer satisfaction within the organization.

In the role of Product Support Manager, your leadership will be vital in ensuring our team of technicians are supported and effectively scheduled. You will coordinate service delivery while managing all administrative tasks related to dispatching and billing. This position, offering a full time, permanent employment, focuses on continuous improvement to achieve our division's goals.

Key Responsibilities:
• Manage warranty claims and service vehicle coordination
• Provide administrative support to service teams
• Deliver technical support and training
• Execute projects to improve operational processes
• Monitor expenses and performance metrics

Requirements:
• Bachelor’s degree in Business or Engineering
• 5–8 years in leadership roles related to product support
• Strong communication skills
• Expertise in Microsoft Office tools
• Strategic mindset with hands-on leadership

Help maximize performance and service quality as part of Toromont Cat.
#J-18808-Ljbffr

📌 Toromont Cat After-Sales Services Leader (Ontario)
🏢 TCAT Div of Toromont Industries
📍 Ontario