Join the Marcone team as a Remote Customer Care Agent based in Vaughan, Ontario. Engage with customers, troubleshoot order issues, and uphold top-tier service standards.

In this customer-centric role, you will maintain ongoing business relationships while addressing invoices, processing orders, and resolving customer inquiries. At least two years of prior call center experience is essential, combined with excellent skills in Microsoft Office programs to facilitate your success.

Key Responsibilities:
• Handle customer communications regarding product inquiries
• Resolve issues related to orders and billing efficiently
• Guide customers on utilizing computer systems effectively
• Promote product offerings and upselling opportunities
• Maintain accurate records of customer interactions

Requirements:
• High School Diploma or equivalent qualification
• 2+ years of call center experience
• Familiarity with MS Office applications
• Problem-solving and analytical abilities required
• Minimum typing skills of 40 words per minute

Take your customer service career further with Marcone’s remote opportunities.
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📌 Customer Care Agent - Remote Vaughan Role (Quebec City)
🏢 Munchsupply
📍 Quebec City